Privacy Policy
This notice describes how personal data is processed when you browse this website, request information, or submit a reservation request. Processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Italian law.
1) Data Controller
Sottovoce. The data controller is the legal entity operating the Sottovoce venue in Ravenna. VAT: IT00000000000. Contact details: info@sottovoce-ristorante.example - +39 02 0000 0000.
2) Categories of data processed
We may process: identification and contact data provided by you (name, email, phone number), booking-related data (date, time slot, notes or requests), technical browsing data (IP address, user agent, logs), and preference data linked to cookie consent choices.
3) Purposes and legal bases
Personal data is processed to: (a) manage information requests and booking requests, based on pre-contractual or contractual measures; (b) fulfill legal obligations, based on legal compliance; (c) protect the controller's rights, based on legitimate interest; (d) process optional analytics/marketing cookies only where consent has been granted.
4) Nature of data provision
Providing data marked as mandatory in forms is necessary to process requests. Refusal to provide such data may make it impossible to deliver the requested service. Optional fields are always voluntary.
5) Processing methods and retention period
Data is processed with electronic and, where needed, paper tools, according to principles of minimization and security. Data is kept for the time strictly necessary to fulfill the stated purposes, legal obligations, and defense needs. Cookie retention details are available in the Cookie Policy.
6) Data recipients
Data may be processed by authorized personnel and by service providers acting as processors (e.g., hosting, IT maintenance, booking technology providers), under contractual safeguards. Data is not disclosed publicly except where required by law.
7) International data transfers
Where third-party services involve transfers outside the EEA, such transfers are carried out in compliance with GDPR rules (e.g., adequacy decisions or standard contractual clauses).
8) Data subject rights
You may exercise rights of access, rectification, erasure, restriction, portability, and objection where applicable, and withdraw consent at any time without affecting previous lawfulness. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
9) Contacts and updates
For privacy-related requests: info@sottovoce-ristorante.example. Registered office/address: Via della Cucina 10, 20100 Milano (MI). This notice may be updated to reflect regulatory or service changes.